Shipping and Charges

Shipping restrictions:

There are delivery restrictions in our shop:

Our offer is aimed exclusively at industry, trade, commerce and the liberal professions, as well as at authorities and public clients. We do not deliver to private customers and end consumers. By placing an order, a binding purchase contract without right of withdrawal is concluded.

Should individual items unexpectedly not be available immediately, we will inform you.

Delivery times:

If payment is received on working days[^1] by 10:00 a.m., premium shipping within Germany usually takes place on the same day, otherwise on the next working day.
Standard shipping takes place within 1-3 working days after receipt of payment.
For EU orders, shipping takes place within 2-3 working days for logistical reasons.
The delivery time within Germany is 1 - 2 working days[^1] from the day of dispatch.
For delivery addresses outside of Germany the delivery time is usually longer, please allow 3-5 working days within the EU.

Shipping:

Shipping is by UPS, Hermes or DHL.
Long goods (eg aluminum or plastic profiles) are shipped by truck. The calculation is made once for each order and includes not only the costs of the parcel service but also the packaging costs.

Germany

  • Parcel shipping insured Germany: 5,88€ zzgl. MwSt
  • Shipping long goods Germany: 25,00€ zzgl. MwSt.

EU (outside Germany)

  • Parcel shipment insured up to 1.8kg: 17,99€
  • Parcel shipment insured 1.81 kg - 9.8 kg: 25,99€
  • Parcel shipment insured 9.81 kg - 19.8 kg: 36,99€
  • Parcel shipment insured from 19.81 kg: 49,99€

Payment:

  • Prepay by bank transfer
  • Sofortüberweisung
  • PayPal
  • Invoice for authorities and public clients, as well as for regular customers
  • Credit card
  • Debit
  • Invoice executed by a payment service provider[^2]

[^1]: Monday through Friday, except for public holidays this week. [^2]: The payment service provider selects according to their own criteria (eg company type, address, shopping basket value) whether the method of payment invoice is offered. metallbauversand.de can not influence this.